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Ops Credits are our flexible currency for data and design services.
We offer two types:
Data Credits and Design Credits, allowing you to allocate resources where you need them most each month.
Data Credits: Used for reporting, dashboard creation, and data analysis tasks.
Design Credits: Applied to graphic design work, including sales collateral and UX improvements.
That's okay! We will be happy to make recommendations on what to use your credits for, but rest assured -- we will only begin work with your approval.
The number of credits varies by plan. Please refer to your plan details for the specific allocation.
No, Data and Design Credits are not interchangeable. This ensures dedicated resources for both areas.
Submit requests through our client portal. We'll confirm the credit cost before starting any work.
Yes, the number of credits required scales with the complexity and time investment of the task.
Absolutely. Your current balance and usage history are always visible in your client dashboard.
We'll discuss options, such as simplifying the request, purchasing additional credits, or splitting the project across months.
Yes, additional credits can be purchased as needed. Contact your account manager for pricing. In the near future we will make this process self-service.
Unused credits expire at the end of each month and are non-transferrable. We encourage full utilization to maximize your plan's value.